AOC A2472 PW4T User Manual download pdf (Page 75)

v PARAGUAY: http://py.aoc.com/support/find_service_center

v PERU:

http://pe.aoc.com/support/find_service_center

v URUGUAY:

http://pe.aoc.com/support/find_service_center

v VENEZUELA:

http://ve.aoc.com/support/find_service_center

v IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center

EASE PROGRAME

Only for AOC branded monitors sold within the continental United States.

All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at

any time during the first three months, AOC will provide a replacement monitor within 72 hours

after you are approved for our program. If your monitor qualifies for the EASE program, AOC will

pay for freight both ways.

Step 1: Phone our TECH Department at 888.662.9888.

Step 2: Fill out and return EASE registration forms by mail or fax.

Step 3: We will issue a Return Authorization Number upon verification into the program.

Step 4: A monitor will be advance shipped to your location.

Step 5: We will issue a UPS Call Tag to pick up the defective unit.

Step 6: Please review the following chart to see your EASE program qualifications.

WARRANTY PERIOD COVERAGE AT NO

CHARGE

CUSTOMER CHARGES

Within the first three months

of purchase: Covered by EASE

- New AOC monitor

- Call tag dispatched and

return freight charges via

UPS

- None*

Between 4 months – 1 Year - All Parts & Labor Including

CRT Tube & LCD Panel

- UPS Return Freight to AOC

Between 1 Year - 3 Years:

Covered by standard limited

warranty

- Parts & Labor (excluding

CRT Tube & LCD Panel)

- UPS Return Freight to AOC

*AOC will need to obtain a credit card number if you would like to get a new AOC monitor

advanced shipped to your location, prior to the defective unit arriving at AOC’s service center.

If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective

unit arrives at the AOC service center.

www.aocmonitor.com

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