AOC F19 User's Guide download pdf (Page 25)

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TECHNICAL SUPPORT

Problem & Question Possible Solutions

Power LED Is Not ON

• Make sure the power button is ON and the Power Cord is properly

connected to a grounded power outlet and to the monitor.

No Plug & Play

• In order for the Plug & Play feature of the monitor to work, you

need a Plug & Play compatible computer & video card. Check with

your computer manufacturer. Also check the monitor's video cable

and make sure none of the pins are bent.

• Make sure the AOC Monitor Drivers are installed (AOC Monitor

Drivers are available at : http://www.aoc.com)

Picture Is Fuzzy & Has

Ghosting Shadowing Problem

• Adjust the Contrast and Brightness Controls.

• Make sure you are not using an extension cable or switch box. We

recommend plugging the monitor directly to the video card output

connector on the back of your computer.

Picture Bounces, Flickers Or

Wave Pattern Is Present In The

Picture

• Move electrical devices that may cause electrical interference as

far away from the monitor as possible.

• Use the maximum refresh rate your monitor is capable of at the

resolution your are using.

Monitor Is Stuck In Active Off-

Mode"

• The Computer Power Switch should be in the ON position.

• The Computer Video Card should be snugly seated in its slot.

• Make sure the monitor's video cable is properly connected to the

computer.

• Inspect the monitor's video cable and make sure none of the pins

are bent.

• Make sure your computer is operational by hitting the CAPS LOCK

key on the keyboard while observing the CAPS LOCK LED. The

LED should either turn ON or OFF after hitting the CAPS LOCK

key.

Missing one of the primary

colors (RED, GREEN, or

BLUE)

• Inspect the monitor's video cable and make sure that none of the

pins arebent.

• Make sure the monitor's video cable is properly connected to the

computer.

Screen image is not centered

or sized properly

• Adjust H-Position and V-Position or press hot-key (AUTO).

Picture has color defects

(white does not look white)

• Adjust RGB color or select color temperature

Horizontal or vertical

disturbances on the screen

• Use win 95/98/2000/ME/XP shut-down mode Adjust CLOCK and

FOCUS or perform hot-key (AUTO-key )

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AOC F19 User's Guide Page 25

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